Important Post Work Stoppage Information:

November 29, 2017

Student Strike Relief Fund

The Student Strike Relief Fund provides assistance for students who have experienced financial hardship as a result of the strike.

REFUNDS

  1. I want to withdraw from St. Clair College. Can I get a refund?

    Yes. The Ministry has announced that all colleges will refund fall 2017 tuition to any student that requests to do so. The tuition fee refund policy applies to both full-time and part-time students, including international students, continuing education courses and apprenticeship classroom fees. Students withdrawing from programs or continuing education courses which were affected by the strike can apply for a full tuition fee refund (less health insurance and applicable program kit fees) for the 2017 fall semester, and any tuition and ancillary fees paid for the next or subsequent semesters, if they are unable to complete the course for reasons related to the strike. Students applying for a tuition fee refund must make the application to the Registrar’s Office in writing, notifying the college of their intention to withdraw and the reasons why they are unable to complete the program or continuing education course which must be strike related. Withdrawal forms are available upon request.

  2. How long do I have to make a decision regarding my withdrawal and full refund?

    Students have until Tuesday, December 5, 2017 in order to be eligible for a refund. This is a two week timeframe.

  3. I am a first year student. If I withdraw during the next two weeks, am I able to restart my program in January?

    St. Clair College offers some programs that have a winter semester intake. A complete listing of available programs this January 2018 can be found on the College website: http://www.stclaircollege.ca/programs/postsec/openprograms.html. Wherever possible, the College will assist you in transitioning to a winter cohort, provided space is available. In addition, students are able to withdraw and take a different program in January. In either case, the Registrar’s Office can assist you with this process. We are able to confirm admissions eligibility and add your application to the program on the spot. We will not require another application fee. Please see the Registrar’s Office for full details.

    If you are currently enrolled in the Pre-Health Sciences Pathway to Advanced Diplomas and Degrees program, (http://www.stclaircollege.ca/programs/postsec/prehealth_sciences_pathway/), please consult the Registrar’s Office prior to your withdrawal.

  4. I am a first year student. If I withdraw during the next two weeks, am I able to restart my program in September 2018? Am I able to reserve my seat in my program?

    The College will refund your tuition for the fall semester upon your request. The majority of programs at St. Clair College are considered open enrolment. This means that we have sufficient capacity to adhere to student demand. The Registrar’s Office will automatically include your application to the fall 2018 semester and automatically admit during the admissions process. Upon your acceptance to the program, please follow the appropriate instructions regarding program confirmation and payment of the tuition deposit. Students will not be required to pay an additional application fee for new academic year.

    Some programs are considered high demand and admissions are ranked accordingly through a competitive selection process. Through consultation with the Registrar’s Office, if you are enrolled in such a program and are seeking a fresh start in fall 2018, please communicate this at time of withdrawal. The Registrar’s Office will automatically include your application to the fall 2018 semester and automatically admit during the admissions process. Upon your acceptance to the program, please follow the appropriate instructions regarding program confirmation and payment of the tuition deposit.

  5. I am a second or third year student. Am I able to withdraw during the next two weeks and restart my semester in fall 2018?

    Yes, this is an option that is available to you. During your consultation with the Registrar’s Office, please indicate your plans to return on the withdrawal form. As a courtesy, please inform your plans to your program coordinator. This information is helpful when planning classroom section sizes for the upcoming semesters.

  6. Are there any ancillary (non-tuition) related fees that are NOT going to be reimbursed?

    Students are eligible for all tuition and ancillary fees paid for the fall semester, except for health insurance and kit fees. Please see the Registrar’s Office for details.

  7. If I withdraw from the fall semester during the two week refund period, am I eligible for a parking refund.

    Yes, a full refund is available. Please provide proof of withdrawal from the College to the Parking Office. This proof will be provided to you by the Registrar’s Office.

  8. I have a parking permit that expires in December and the fall semester length has been extended to mid-January. Do I have to purchase another permit?

    No. All semester parking permits are automatically extended and will coincide with each semester end date. This is applicable to ALL campuses.

  9. What about Second Career clients? Can they receive a tuition refund if they withdrew from their program?

    The tuition fee refund policy would apply to all Second Career clients affected by the strike. The majority of Second Career clients have their tuition paid for by the ministry and would not be entitled to keep a tuition refund; a small percentage of clients may contribute to their own tuition and would be entitled to keep a tuition refund.

    The Ministry will develop a process to identify and recoup funds paid to Second Career clients, with the exception of those clients who have paid their own tuition.

  10. What about Apprentices? Can they receive a tuition refund if they withdrew from their program?

    Apprentices can apply for a full refund of classroom fees if they are unable to complete their in-school training for reasons related to the strike. Apprentices applying for a refund must make the application to their college in writing, notifying the college of their intention to withdraw and the reasons why they are unable to complete the in-school training, which must be strike related.

HARDSHIP/STUDENT SUPPORT FUND

  1. What is the “Student Support Fund”?

    This is the new name of the “Hardship Fund” that was announced last week by the Minister. This fund is accessible to all full-time and part-time students, including apprenticeship.

  2. What is the maximum amount I may receive from the Student Support Fund?

    Full-time students will be eligible to receive up to $500 for incremental unexpected costs such as additional child care fees, rebooked airline/bus tickets or January rent. Colleges will have the ability go above the $500 maximum in exceptional cases utilizing other college resources available to students in need.

  3. How can I apply for assistance through the Student Support Fund?

    Full-time domestic and international students who remain enrolled in their program and who have unexpected incremental (additional) costs because of the strike are eligible to apply to the Student Strike Relief Fund. Apprentices completing their in-school training are also eligible to apply.

    Students will be eligible to receive up to for unexpected incremental costs. Incremental costs are additional expenses that students only have as a result of the strike.

    The application is now available online.

  4. What is the criteria for students to access the Student Support Fund? What expenses are eligible?

    Eligible expenses are those that are incremental due to strike related reasons and that represent the reasonable-cost solution to a problem.

    Eligible categories would include:

    • Incremental travel costs (such as the cost to reschedule a flight, train or bus trip);
    • Incremental living expenses including food, housing and transportation (such as the cost to extend rent for a month to accommodate the fall term extending into January, the cost to purchase a transit pass for an additional month);
    • Incremental child care expenses; and
    • Other expenses based on individual needs or circumstances, as assessed by the College.
  5. How much detail will students need to provide to get reimbursed?

    Students should expect to show documentation of the additional incremental costs they have incurred in order to be considered for funding through the Student Support Fund.

  6. Will all students be able to access the Student Support Fund?

    The fund is available to ALL students who did not withdraw from school, regardless of full-time or part-time status. Apprenticeship and international students are included.

  7. Will students who receive a tuition refund be eligible for the Student Support Fund also?

    If a student withdraws from the College and receives a full refund, they are not eligible for funding through the Student Support Fund.

OSAP

  1. What happens to students who withdrew from college and are eligible for a refund but received OSAP?

    The government has delivered, through OSAP, free tuition for over 210,000 students in Ontario – over 100,000 of those students are at Ontario colleges.

    Consistent with OSAP policy and the OSAP loan agreement, postsecondary institutions are to send the full amount of any tuition refund to the National Student Loan Service Centre (NSLSC) for credit against the student’s outstanding loan balance (if applicable).

    This means that for students on OSAP, their tuition refund will be used to pay down their OSAP debt.

  2. What supports are you providing students whose current and subsequent study period are extended?

    We know that students have been affected negatively by this strike and we are committed to provide supports to students who have faced additional costs. Where a student’s academic year is extended, OSAP will provide additional supports to eligible students for living expenses.

  3. How will this OSAP support be administered?

    Eligible students with extended study periods will automatically be assessed for additional OSAP funding.

  4. When will this new money be flowed to you?

    Once the College communicates our extended study periods to the Ministry, OSAP students will automatically be reassessed for funding and will receive an update via their OSAP account. Their new money will flow to them before the end of their extended study period.

    However, please see the following scenarios to determine when extensions will be provided:

    • Students currently receiving OSAP who were likely to graduate before December 31 of this year, and as a result of the extended fall semester, they will receive additional OSAP for the length of the extension.
    • The policy reads that other students currently receiving OSAP who have their winter semesters extended past the normal end date will also receive additional OSAP aid. St. Clair College’s current winter semester end date has not been extended past the established date. As a result, there is no automatic extension of funding.

    OSAP will start making payments for extensions in mid-December, after college extension plans are finalized. Any strike-related support provided by the college to a student will not be counted against their OSAP aid.

  5. I receive OSAP to help pay for my schooling costs. When will I receive my winter semester OSAP disbursement?

    It is both the Ministry’s and College’s expectation that the Confirmation of Enrolment process for the second OSAP installment will be available at the usual timeframe. This means that the process will be completed prior to the holidays, so that students will be in receipt of their second OSAP disbursement in early January (no change as a result of the change to semester dates).

  6. I am an OSAP student. If I withdraw from the College, will my account be flagged for future OSAP funding when I choose to resume my studies?

    Academic penalties are not to be levied against students who withdraw from the College as a result of the work stoppage. Due to the extenuating circumstances of the work stoppage, students will not be flagged as a result.

    It is recommended that you consult the Financial Aid Office regarding your potential withdrawal from the College so that we may provide you specific details to your OSAP account.

  7. Will the amount of money students receive affect their ability to also collect from the hardship fund?

    No. Additional OSAP funding will only support additional weeks of living expenses. Any incremental expenses over and above these needs can be addressed through applications to the Student Supports Fund.

  8. What other kinds of financial assistance can I receive at this time? Is OSAP my only option?

    You are able to discuss your individual circumstances with a representative from the Financial Aid Office. The staff will review options with you, such as OSAP eligibility, potential appeals to your OSAP, tuition bursaries, emergency loans, etc.

  9. I am an OSAP student. I am in need of additional financial assistance and have many questions regarding my OSAP, withdrawals, refunds, etc. Where should I go?

    It is recommended that you consult the Financial Aid Office regarding your account and potential withdrawal from the College so that we may provide you with specific details related to your OSAP account. Here is the contact information for both campuses:

    Windsor area:
    Room 166, South Campus
    2000 Talbot Road West, Windsor
    Tel: 519-972-2718
    Fax: 519-972-2797

    Chatham area:
    Room 134, Chatham Campus
    1001 Grand Avenue West, Chatham
    Tel: 519-354-9100

STUDENT SERVICES

  1. I need somebody to talk to. I am overwhelmed with the situation in general. Who can I talk to?

    The Learning Commons Office has established walk-in hours at the Main Campus throughout the day. This means that a Counsellor will be available throughout the day to speak with students as needed. The Downtown and Chatham Campuses will continue to address student needs and demand as well.

  2. What other resources are available to me? I want choices as to whom I can talk to?

    • The Windsor Family Health Centres may be contacted as follows:
      Main Campus - room 164 - 519-972-2380
      St. Clair College Centre for the Arts - room B014 - 519-972-2380
      Chatham Campus - room 147 - 519-354-9100 ext. 3800
    • On campus crisis/emergencies - please dial ext. 4911 in Windsor or ext. 3911 in Chatham
    • Student Representative Council (Windsor)
    • Thames Student Incorporated Services (Chatham)
    • Student Lifeline 1-877-418-1537
    • Good 2 Talk 1-866-925-5454

A complete list of resources is available on the College website: http://www.stclaircollege.ca/studentservices/counsellingservices.html